No, we did not forget about the non-regular users, we have a one-off services website section.

No, the time next to the service name tells you how many hours your booking is worth. Example, Mix & Master is equivalent to 3 hours, meaning if you booked one at 12:00 your slot duration would be from 12:00 - 15:00. This does not mean your song would be Mixed and Mastered by 15:00, it's simply a timestamp to help us stay organised and avoid lots of bookings in one day. Once you book a slot no one else can book the same hours. Make sure you're in there quick before the day gets fully booked, but don't worry about it too much as there is a whole calendar and plenty time slots to book from.

Currently the quickest way you can change your password is by logging out, then click log in, once the log in page pops up, click on 'Forgot password'. A 'create new password' page will show up, enter your email. Create a new password by clicking the link sent to your email. You can also email us at info.melodiclink@gmail.com | We'll reset your password.

When purchasing a monthly plan from us, you get a unique discount code which you can use unlimited times. This comes in very handy once you've used up all your monthly sessions, as you're still able to use our services from our one-off services page at a discounted price using your unique code. The discount code can also be shared with family and friends. Please note, If you decide to cancel your monthly plan, your discount code will also be deactivated. The discount percentage varies depending on which monthly plan you decide to go ahead with. - Basic Plan (5%) - Advanced Plan (10%) - Pro Plan (20%)

There is a 3 month agreement on all our monthly plans, therefore a member can only cancel their subscription after 3 months starting from the first payment date. If you wish to leave us after the 3 month period, let us know by contacting us via our Live Chat Support page or email: info.melodiclink@gmail.com

When you decide to join us, you are agreeing to a 3 month deal, therefore you are only able to cancel your subscription after 3 months starting from your first payment date.

We know that email notifications can be inconvenient if you don't wish to receive them. We made it easy to manage which emails you would like to receive, these can be adjusted from your profile settings.

Once we finalise your track we'll send you an email to let you know, we'll also attach the song to the email so you can download it right away. When booking you will also be asked to enter your phone number so that we can text you to let you know once your song has been finalised, you'll still receive an email regardless.

Don't worry, this should not happen as the calendar you see represents one mixing engineer. If the engineer starts to get a lot of bookings, we'll make an extra mixing engineer available on the calendar to choose from. We are constantly looking for talented mixing engineers to join the team therefore we'll always have enough engineers to accomodate all bookings made. If we fail to deliver we'll refund you right away, contact us.

Once we receive your files, we aim to finalise your track within 2 to 5 working days depending on how many bookings we have on our waiting list.

Songs, beats, acappella/voice overs or any other type of Audio.

If you feel we've failed to deliver what we have promised, please contact us via our Live Chat Support (Monthly subscription members only). One-Off Service customers can email us at info.melodiclink@gmail.com We will give out refunds if we feel the customer has a valid complaint.

If your song is already Mixed and you've submitted it to be Mastered, you'll receive it back within 1 to 3 working days. In most cases you'll receive it on the same day.

Absolutely not, we Mix & Master any track in any genre.

Every member has their own personal menu; you can access yours by clicking your member's avatar (Top right corner of any page), then click on profile from the drop-down menu. Now you should be able to view and edit your profile.

When a new member creates a profile, their information is reviewed before they can start posting onto our feed. This usually takes less than 24 hours. A 'writer' label will appear on your profile next to your name to let you know that you can start posting. The label represents your permission to post, violating our terms will result in losing the label meaning you lose your permission to continue posting until further notice. If it has taken longer than 24 hours for us to review your account and you're still not able to create a post, email us at info.melodiclink@gmail.com

When looking through different profile accounts, you will realise that every profile has a label, either Admin or Writer. - Admin Profile: belongs to a person who has a role within our site, meaning they work with us and have been part of our team for a significant amount of time. - Writer Profile: belongs to a regular user. The purpose of this label is to let the profile owner know their new profile has been reviewed by one of our team members, therefore permissions have been granted to this profile, such as being able to post onto our feed. - Profile with no label: these profiles have not been reviewed by a member of our team yet, meaning they still won't have the permission to post onto our feed. This could also mean a profile has been suspended from posting onto our feed for violating our community guidelines. Please note, that these labels can be removed from your profile with immediate effect when violating our community guidelines such as posting inappropriate content.

6 different posts are picked everyday to be displayed on our 'Featured' page. This page is seen by all members of the site, if your post gets featured it increases your engagement and visibility. Only high quality posts with pictures get featured. If you want to increase your chances of getting featured make sure to only post high quality content with pictures/videos. You should also keep your post title nice and short, long texts should go on your post description/caption (underneath your post title).

We know that email notifications can be inconvenient if you don't wish to receive them. We made it easy to manage which emails you would like to receive, these can be adjusted from your profile settings.

If you see a little blue or grey checkmark next to a member's name on their profile, means that the account is officially verified by Melodic Link. Only admins, highly known public figures, brands and businesses are given the verified badge. Profiles with the verified badge are authentic.

When purchasing a monthly plan from us, you get a unique discount code which you can use unlimited times. This comes in very handy once you've used up all your monthly sessions, as you're still able to use our services from our one-off services page at a discounted price using your unique code. The discount code can also be shared with family and friends. Please note, If you decide to cancel your monthly plan, your discount code will also be deactivated. The discount percentage varies depending on which monthly plan you decide to go ahead with. - Basic Plan (5%) - Advanced Plan (10%) - Pro Plan (20%)

A unique discount code is generated as soon as a member joins one of our monthly plans. This code is sent to the member's email within 24 hours of their purchase. Members can also message us using our Live Chat Support to get their code. Please contact us if you forgot your code or if there are any problems when trying to use your code. info.melodiclink@gmail.com

No, we did not forget about the non-regular users, we have a one-off services website section.

There is a 3 month agreement on all our monthly plans, therefore a member can only cancel their subscription after 3 months starting from the first payment date. If you wish to leave us after the 3 month period, let us know by contacting us via our Live Chat Support page or email: info.melodiclink@gmail.com

When you decide to join us, you are agreeing to a 3 month deal, therefore you are only able to cancel your subscription after 3 months starting from your first payment date.

Don't worry, this should not happen as the calendar you see represents one mixing engineer. If the engineer starts to get a lot of bookings, we'll make an extra mixing engineer available on the calendar to choose from. We are constantly looking for talented mixing engineers to join the team therefore we'll always have enough engineers to accomodate all bookings made. If we fail to deliver we'll refund you right away, contact us.

Every member has their own personal menu; you can access yours by clicking your member's avatar (Top right corner of any page), then click on subscriptions from the drop-down menu. Now you should be able to view all your previous plans and manage your current ones.

Melodic Link is an online platform where independent content creators can easily get their songs, beats, acappella/voice-overs or any other type of audio Mixed & Mastered by experienced mixing engineers, at an affordable price. Members can also create their own profile to connect with other people/creators.